Privacy Policy of Férias em Figueira

 

At Férias em Figueira, your privacy is our priority. We use your personal data exclusively to make your experience on our website more productive and personalized.

We guarantee that all information — such as name, email, contact details, or address — is treated with absolute confidentiality and in compliance with the data protection legislation in force.

By using our website, you agree to our privacy policy and terms of use. We reserve the right to update these terms whenever necessary, so we recommend consulting them regularly to remain informed.

 

Responsibility for Personal Data Processing

The processing of your personal data is the responsibility of Gabarito Sublime Unipessoal Lda, with NIPC (Tax Identification Number) 517053268, headquartered at Rua Cândido dos Reis, 84 Loja R/C., 3080-155, Figueira da Foz.

 

Purposes of Data Processing

Your data is collected and processed exclusively for the following purposes:

  • Booking Management: To process and confirm your schedules, send communications regarding your stay (confirmations, reminders, and check-in information), and ensure that all your accommodation needs are met.
  • Billing and Administrative Management: To fulfill tax and accounting obligations, including issuing invoices, receipts, and processing payments securely and transparently.
  • Legal Compliance: To communicate identification data to competent authorities (such as SEF/AIMA), as required by Portuguese legislation for local accommodation (Alojamento Local).

 

What Data Do We Collect?

At Férias em Figueira, we only collect information that is strictly necessary to guarantee the quality of your stay and compliance with legal obligations. Depending on your interaction with us, we may process:

  • Personal Identification: Full name, nationality, date of birth, and identification document number (essential for legal registration and security).
  • Contact Details: Email address, telephone contact, and home address (for sending confirmations and providing support during the stay).
  • Booking Details: Arrival and departure dates, number of guests, and any preferences or special requests you send us.
  • Secure Payments: Credit or debit card data, processed in an encrypted and secure manner through Stripe or banking partners, without being stored in our internal systems.
  • Technical and Digital Data: IP address, browser type, device used, and browsing data, collected to optimize website performance and ensure its security.
  • Marketing and Preferences: Information about your newsletter subscription choices and how you interact with our communications.

 

How Long Do We Keep Your Data?

Your personal data will be kept only for the period strictly necessary to fulfill the legal and contractual obligations of Gabarito Sublime Unipessoal Lda:

  • Communication to SEF/AIMA: In accordance with Portuguese law, the identification data of all foreign guests is communicated to SEF/AIMA within 3 business days and is kept by us for the legal period of 1 year, counted from the day following the communication.
  • Billing Data: Due to tax legislation requirements, the data contained in invoices (name, NIF, and address) will be kept for the mandatory period of 10 years.
  • Booking and Contact Management: Data strictly necessary for managing your booking will be kept during the provision of the service and for the period in which liabilities arising from it may persist (e.g., complaints or post-sale support).

 

With Whom Do We Share Your Data?

Gabarito Sublime Unipessoal Lda only shares your personal data with third parties when strictly necessary for the provision of the service or due to a legal obligation. The entities involved are:

  • Official Authorities: In compliance with the law, guests' identification data is communicated to SEF/AIMA (Border Control) and billing data is reported to the Tax Authority (Autoridade Tributária / Finanças).
  • Booking Platforms: When the booking is made through partners (such as Booking.com or Airbnb), we only share the information essential for managing the stay.
  • Service Providers: We may share limited data with technological partners (e.g., billing or booking management software) and payment services, always ensuring that they comply with the GDPR.
  • Cleaning and Maintenance Management: Only the name and stay dates may be provided to the operational teams to ensure the proper preparation of your accommodation.

Important: We do not sell your data to third parties nor do we use it for advertising purposes without your explicit consent.

 

Cookies and Tracking Technologies

We use cookies to make your experience on our website fast, secure, and functional. These small files help us connect the tools that make your stay possible:

  • Management and Payments: We use Stripe to ensure that your bookings and payments are processed with absolute security.
  • Service Improvement: Through Google Analytics, Tag Manager, and Clarity, we anonymously analyze how the website is used so we can improve your browsing experience.
  • Customer Support and Social Media: We integrate Facebook and WhatsApp tools to facilitate direct contact with us and content sharing.

Full Control: You can manage, block, or delete cookies at any time through your browser settings. Please note that disabling some cookies may affect the functioning of online bookings.

 

Your Rights

At Gabarito Sublime Unipessoal Lda, we guarantee that you have full control over your information. At any time, you may exercise the following rights:

  • Access your data: You can request a copy of all the personal information we have stored about you.
  • Correct inaccurate data: You have the right to request the rectification of any data that is incorrect, incomplete, or outdated.
  • Request deletion: You can ask us to delete your data, except in cases where we are required by law to retain it (such as invoices or police records).
  • Withdraw consent: If you previously authorized the use of your data, you can change your mind and withdraw that authorization at any time.
  • Object to marketing: You can request, immediately, that we stop using your contact details to send promotional communications or newsletters.

To exercise any of these rights, please contact us:

  • ✉️ Email: contato@feriasemfigueira.pt
  • 📱 Mobile: +351 910 685 287
  • 💬 WhatsApp: +351 910 685 287

 

Changes to the Privacy Policy

Gabarito Sublime Unipessoal Lda reserves the right to update or modify this Privacy Policy at any time, to reflect changes in our operations, improvements in services, or new legal requirements.

We recommend checking this page regularly to stay informed about how we protect your data. The continued use of our website and services after the publication of changes implies the acceptance of the new conditions.